TSTT congratulates CARICOM and the CTU on the historic announcement of the proposed reduction of intra-CARICOM roaming rates. TSTT fully embraces this initiative as it will redound to the benefit of its customers, particularly those who travel frequently in the region, by making intra-CARICOM roaming rates more affordable.
The proposed plan is aligned with TSTT’s own mandate to enable more seamless, worry-free connectivity between Trinidad and Tobago and its CARICOM neighbours, and TSTT stands ready to engage with its regional roaming partners to ensure that its customers can benefit from this significant announcement in the shortest possible time frame.
Although a formal agreement has not yet been signed, TSTT has already contacted its roaming partners to re-negotiate rates in the best interest of its customers, and intra-CARICOM travelers. The reduced intra-CARICOM roaming rates will complement an already existing suite of roaming services that allows TSTT to offer its customers the following and other features:
- free incoming calls
- free roaming data and minutes on select postpaid plans
- a ‘roam like home’ feature where data roaming is drawn from the customer’s local data bundle at no additional charge.
The Company also introduced retail rate reductions, adheres to real-time rating and issues real-time roaming threshold alerts to help customers manage device usage and avoid bill shock.
TSTT supports the proposed action and is ready to work with its industry counterparts, regulators, and other stakeholders to make this laudable initiative a reality for its customers and all CARICOM citizens.