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Opinion

Two Hats, One Breach

When an incident is discovered, retain a different provider to conduct the forensic investigation — one with no authorship of the compromised environment.

When “It wasn’t a breach” actually was

Breaches go unreported because IT says it is not a breach and no one in the room can push back with confidence.

Who will ride the digital rails? The challenge of inclusion

A cheque written on one branch of a commercial bank takes four working days to clear at another branch of the same bank. Cheques between two different banks take longer.

Why Digital Identity is more than an ID card

Digital identity is not chiefly a technology problem. It is a trust problem expressed through technology.

What a 1956 shipping revolution can teach us about GovTech

Fragmented storage was not a security feature. It was a vulnerability. The databases had been safe only by virtue of being useless to each other.

Digital Public Infrastructure is the most important thing you’ve (probably) never heard of

The expertise and learnings from building India’s digital stack did not remain in India.

Planning a comfortable and safe workspace

Practical choices in layout, climate control, lighting, materials, and maintenance create a comforting environment that lasts.

How small businesses can use AI to boost service and growth

Reduce risk by keeping the pilot standalone first, then connecting data sources only when you know exactly what the AI must do.