At PriceSmart, we strive to represent the best interest of our Members in everything we do. Therefore, we want to share with you an important update about a recent cybersecurity event that impacted some of our internal systems.

Although we have not yet found evidence of identity theft or fraud related to this event, we want to provide you with information about the event, our response, and measures we are taking to help protect your personal information.

We are aware a malicious actor has claimed to have taken data from our systems, and we have been working with leading cybersecurity experts to aggressively gather facts while working to ensure our Members’ data remains protected.
Completing the investigation is necessary to determine the scope or nature of any incident with certainty. We will continue to work vigilantly to address any potential issues that may affect our Club Members.

We are committed to protecting our Member’s privacy and are taking steps to prevent future incidents. If the investigation concludes that this incident has impacted sensitive information, PriceSmart will contact affected organizations and individuals as appropriate.

Please stay informed about this ongoing situation through our website, PriceSmart.com. We appreciate your understanding and the trust you have instilled in us by being a Member of PriceSmart.

Sincerely,
PriceSmart Team