Google drops email for ISPs, TSTT dumps email

Screenshot of the TSTT change interface on the web (via TTCS)
Screenshot of the TSTT change interface on the web (via TTCS)

In a press release issued today, TSTT noted the following information…

Email service for tstt.net.tt email addresses to be discontinued Port of Spain, Trinidad, May 29th 2015

Google has advised that Google Apps for ISPs will be discontinued soon. As a result all e-mail addresses using this service, including those for TSTT’s BLINK Broadband on the “@tstt.net.tt” domain will be discontinued. TSTT is making every effort to support customers in making a seamless transition by June 30th, 2015, after which access to “@tstt.net.tt” emails will not be possible.

TSTT is encouraging all customers who actively use “@tstt.net.tt” e-mail addresses to take steps to migrate your emails and contacts to a different personal email account. If the customer does not have an alternative personal email address that is not on the domain @tstt.net.tt, then one can be created from any of the freely available and well known e-mail services including, Gmail, Yahoo and Hotmail.

TSTT will be sharing information on how to create new email accounts; how to migrate mail and contacts; how to automatically forward emails to a new address and how to set up an auto reply to advise contacts of the new email address they should contact the customer at TSTT. The company will also share a list of Frequently Asked Questions to help customers understand how to make the transition as easy as possible.

In the event that customers require additional support, Customer Service Representatives will also be available at internethelp@tstt.co.tt or 824-8788 (TSTT) – Option 5. From Monday June 1st, 2015, customers will have the option to provide TSTT with an alternative private email address and receive online support to notify contacts of the new email address as well as forward emails to it and have emails, contacts and other data migrated.

TSTT will continue to update customers to ensure that the termination of the service happens with minimal inconvenience and interruption to them.

The company has posted its Q&A list regarding the change here.

Viodi explains the impact of Google’s retirement of its ISP services here (via TTCS).

If you have an @tstt.net.tt account, this is the page with the information you need to migrate.