On April 28, 2022, Massy Stores and Massy Distribution Trinidad experienced a cyber-security incident.

Responsibility, Honesty, and Integrity are core values of the Massy Group that guide our operations, our people, and how we do business.

We take very seriously our duty to those we serve. Data privacy and protection as well as the obligations we have as a data controller in all countries in which we operate is paramount. In response to the cyber-security incident, we immediately engaged experts in the field to help investigate. As part of the incident response plan, we notified all potentially impacted parties of the incident given the information available to us at the time.

Through continued investigation of the cyber-security incident, we are now aware that the data unlawfully accessed by the attackers was more extensive than the preliminary stages of the investigation indicated. As such, and as a matter of urgency, the company will be taking steps to identify and notify all additional parties whose information may have been unlawfully accessed.

We would like to caution that much of the information being shared publicly about this cyber-security incident is speculative and inaccurate. We have created official channels for communication and encourage anyone with concerns to contact us directly via the channels listed below.

We thank our teams for their resilience and commitment to being of service. We also thank our stakeholders who have trusted us for the past 100 years, assured that as companies within the Massy Group, we will always operate from a place of integrity.

You can contact [email protected] or [email protected] if you have any questions or concerns.