When an incident is discovered, retain a different provider to conduct the forensic investigation — one with no authorship of the compromised environment.
There are lots of international standards to support that idea of the state supporting the media, but that support is often abused, so it has to be based on real trust that the media does indeed serve the public interest.
Instructure is managing a very different proposition than most software vendors do. It has positioned itself as an education partner managing a wide range of integrations with education software tools.
"When I first came out of university a million years ago, everybody was like, why build something here? Just take what's in Europe, lift and shift. That has been the approach of most of the organizations in the Caribbean."