Above: Flow Director – Technological Operations Robindranath Maharaj

On the first of October, Flow launched a maintenance campaign focused on the customer.

“We are putting our best foot forward, starting on a path to improve, empower, and progress with our customers. We are determined to making improvements to our network to bring better connectivity and better services to our customers.

At Flow, we know that we can do better,” said Simone Martin-Sulgan, Vice President of Flow as she shared more about the campaign.

Dubbed “Flow in the Neighborhood”, the campaign aims to build awareness around proactive maintenance measures the Company is taking to improve the long-term quality and reliability of its network.

The campaign also seeks to enhance engagement on social media as it highlights employees working in neighbourhoods to improve network quality, to demonstrate that “Flow is working for you”.

Robindranath Maharaj, newly appointed Director, Technological Operations at Flow said “Our teams are in your neighbourhoods, improving the network and laying the groundwork for better and faster connections. It’s all about putting our most important connections first.”

Throughout the country, Flow crews can be seen out in the field, completing proactive maintenance to support the company’s network. This work is crucial, as it will enhance the ongoing quality of service to customers.

The company will update customers on its programme using social media channels with the hashtags #FlowWorkingForYou and #FlowintheNeighbourhood.