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Opinion

Can self-service replace bad customer service?

OpEd -
Above: Illustration by wutwhan/DepositPhotos. You are home about to binge watch Stranger Things Season 2 on Netflix with...
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BitDepth

The ICT in HR

Mark Lyndersay -
Above: Carol David speaks at the Commonwealth Human Resources & ICT Symposium at the Trinidad Hilton last...
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Opinion

The future is not purchased, it is earned

Taran Rampersad -
Above: Image by sakkmesterke/DepositPhotos. Some might argue the semantic here. Purchase requires earning, some might say, but in this...
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BitDepth

A grateful eight for Note lovers (with video)

Mark Lyndersay -
Above: The new Note 8 adopts the Infinity Screen design that’s now standard on all of its...
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Technology Reporting

Teleios announces 2017 Code Jam winners

Mark Lyndersay -
Above: Irwin Williams, leader of the Teleios Code Jam Build Team and the audience at the awards...
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BitDepth

Trek everywhere and not a Shatner to drink

Mark Lyndersay -
Above: Seth MacFarlane, left, leads the crew and creative effort on the Star Trek homage The Orville. Photo...
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Technology Reporting

Giving control back to the ailing

Mark Lyndersay -
Above: Kheston Walkins considers his Communicare software. Photo by Mark Lyndersay. Click to enlarge images. Originally published in...
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News Briefs

Digicel announces LTE system upgrade, warns of service issues

Mark Lyndersay -
Above: LTE graphic by Blankstock/DepositPhotos. Digicel Business has communicated with its customers about its LTE upgrades. I am advised...
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