Opinion

Can self-service replace bad customer service?

OpEd - November 22, 2017

Above: Illustration by wutwhan/DepositPhotos. You are home about to binge watch Stranger Things Season 2 on Netflix with...

Opinion

The future is not purchased, it is earned

Taran Rampersad - November 19, 2017

Above: Image by sakkmesterke/DepositPhotos. Some might argue the semantic here. Purchase requires earning, some might say, but in this...

Opinion

Why Bitcoin will not solve the Caribbean’s financial inclusion woes

OpEd - October 24, 2017

Above: BitCoin as gold standard. Image by ulchik74/DepositPhotos Niel Harper wrote this analysis for his Linked-In profile. It is...

Opinion

Beyond disaster to preparedness

Taran Rampersad - September 17, 2017

Above: Tropical weather systems Hurricane Norma, left, on the Pacific Ocean side of Mexico; Jose, center, east...

Opinion

Broad strokes: Flaws in fastforward II

Taran Rampersad - September 8, 2017

Above: When you grade your own report card, it's easy to come put looking good. Photo by OlyPhotoStories/DepositPhotos. The...

Opinion

The Fight For Relevance: Beyond CIGF and the NICT Plan

Taran Rampersad - August 28, 2017

Above: Usable information rarely pierces the speech bubble to enable understanding. Illustration by cienpies/DepositPhotos People need to get involved. I...

Opinion

MPAC responds to evaluation of National ICT Plan

Press Release - August 24, 2017

Above: The Honourable Maxie Cuffie, Minister of Public Administration and Communications, author of the following... I wish to refer...

Opinion

Technology vs. Bureaucracy: a T&TEC Connection

Taran Rampersad - August 5, 2017

Bureaucracies involving light poles take different forms. Photo by Mark Lyndersay. One of the less fun things I...

Opinion

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