Above: (l-r) Paul Collinson, BGM, Capacity Publishing & Capacity Intelligence, Eduardo Gandarilla, VP Marketing & Sales, C&W Networks and Ros Irving, CEO Capacity Media, November 8, 2016, in Paris, France. Photo courtesy C&W Networks
C&W Networks, a division of C&W Communications (C&W), one of the largest full service communications and entertainment providers in the Caribbean and Latin America region and now part of Liberty Global (LiLAC Group), again won the Best Caribbean Wholesale Carrier award on November 8 at the 12th Global Carrier Awards in Paris.
The award recognizes C&W Networks’ innovation in new service technology, excellence in customer experience and leadership in the wholesale telecoms market across the Caribbean region.
The Global Carrier Awards have become the most prestigious awards among the wholesale telecoms industry by celebrating innovation, excellence and vision and setting the benchmark for performance throughout the marketplace.
The awards were independently judged by a panel of over 20 judges, which includes leading analysts, industry experts and the senior editorial team of Capacity magazine. The judging panel was carefully selected to cover a wide range of market areas and regions and were aided by a new scoring system, which was refined for 2014 to ensure that the shortlisting and winners decisions remained objective and transparent. This year’s submissions attracted a record number of over 200 entries.
“C&W Networks won the Best Caribbean Wholesale Carrier award at the 2016 Global Carrier Awards in our brand new Paris location. In recognition for increasing revenue and profitability, network reach, scale and reliability this provider of choice in the Pan-Caribbean region boasts a world-class Net Promoter Score of 50% above industry standard,” said the Global Carrier Awards organization.
“And with its demonstrated success in completing strategic acquisitions, ongoing network expansion and rollout of innovative services this carrier continues to exceed all expectations.”
“We are elated to be recognized as the Best Caribbean Wholesale Carrier for the fourth time across the region. We are very proud to receive this recognition for our success in a challenging and rapidly evolving marketplace. In anticipation of growing customer demands that rely more and more on advanced technologies, we’ve greatly expanded our capabilities in new services and network security over the past year – which the judges recognized tonight,” said Paul Scott, President of C&W Networks.
“The award highlights the commitment of our teams and their tireless efforts across the region to better serve our carrier clients and their customers and our ongoing commitment towards striving to be the best Caribbean telecoms carrier.”
In selecting C&W Networks as the Best Caribbean Wholesale Carrier winner, the judges recognize that the company operates the largest subsea network across the Pan-Caribbean region, serving over 260 local, regional and international carriers.
Its diverse IP backbone, along with its over 38,000 in-country fiber backhaul and local terrestrial networks that are continually expanding throughout the region were also key factors that impressed the selection committee. In addition, the selection committee noted the beneficial impact to the region from C&W Networks that has enabled unmatched scale and reach spanning some 48,000 kilometers of submarine fiber reaching 42 countries.
“Throughout 2016, we have been laser focused on finding the best ways to connect, protect, manage and optimize carrier services for our clients and their customers. We are enabling them to capture new revenue, protect profits, and grow their businesses. We are proud to be providing the tools they need to be successful in today’s global telecoms market and will continue to deliver greater connectivity, flexibility and scalability across the Caribbean region,” said Scott.